In today's world market , with shared technologies, global standards and instant communication, the factors that distinguish one business from the next often come down to customer service and efficiency. That means effective employee training and system development have never been so important in maintaining a competitive edge. At NSBT we approach every training and consulting opportunity with the same philosophy: excellent, well-trained employees are The Key to any successful company.  

What's New:

2014 NEW/Hot Topics!


No time to train a group, but recognizing development needs? On-Site Retainer Coaching!



Recent Feedback:


"I’ve had most all of the people say this was the best leadership and management training course they have ever taken.  One particular manager that has been with this division for years stopped by personally and told me it was the best training he’d been to.  I personally think it was the best one I've been too. When we’ve got more training needs I assure you we will be giving you a call."

Global Steel Foundry Organization - Atchinson, KS


"One of your best speakers so far!"

"Enjoyable, lively, interesting!"

"She is so fun, thank you!"

 Frankemuth Chamber of Commerce


"Great workshop from beginning to end (& I don't generally like workshops!)"

"Loved it!"

"This is the best training I have been to!"

U of M - Dearborn


"Always a great presenter!"    



"Thank you very much for your time and effort that enabled us to have a wonderful 41st Convention & Trade Show. I personally heard many comments about how great your presentation was and how people were going to immediately implement what they had learned. We are very luck to have had your help."

Great Lakes Ice Cream & Fast Food Association


Other Feedback

"Mitzi & NSBT are fabulous! Always enjoy professional development with her!"

"You should make this session with Mitzi mandatory for all staff!"

"Mitzi knows what is going on in today's workplace and makes it so a lightbulb goes off in our heads on how to address issues."

"Mitzi was great! Lots of energy & knowledge on the subject!"