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Behavioral Training

All sessions are customized to fit your needs, time constraints and specific goals.

Contact us today to discuss your specific and unique needs!

Communication

  • Building Positive Work Relationships
  • DiSC® Behavior Profiling
  • Managing Change
  • Communication Essentials for Leadership

Customer Service

  • Achieving Service Excellence
  • Creating a Customer Focused Culture
  • Handling Complaints & Difficult Situations
  • Leading Excellent Customer Service

Training Others

  • Presentation Skills
  • Executive Presentation Skills
  • Facilitation Skills
  • Hey Coach!
  • Interactive Training Techniques

Team Building

  • Building & Leading Teams
  • Building Our Team

Leadership

  • NEW! Managing Multiple Generations in the Workplace
  • Accountability in the Workplace
  • Core Competencies for Leaders
  • Effective Hiring Practices
  • Managing Your Time
  • Not Another Meeting! Meeting Skills Training
  • Organizational Strategic Planning
  • Understand Your Leadership Style

  
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NSBT

NSBT • 900 3rd St., Suite 123 • Muskegon, MI 49440

800.577.4293 • 616.847.2000

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